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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bernardo Hiraldo

May 2, 2023

5  out of  5 rating by Bernardo Hiraldo
"(Translated by Google) The best service I've ever had, I needed not only insurance but help with the motorcycle vehicle process and they even assisted me with the appointment and documents. Pamela is excellent and friendly (Original) El mejor servicio que tenido, necesitaba no solo seguro pero ayuda con el proceso de moto vehículos y me asistieron hasta con la sita y documentos. Pamela es excelente y hamable"

Jeong An

April 29, 2023

5  out of  5 rating by Jeong An
"There was a huge increase in my insurance rate due to price of inflation. So I started to look around for better insurance rate. Jasmine reached out to me and started me on a quote she found me the best rate with amazing coverage! I ended up saving around $300 dollars a month with State Farm and with all the possible discount that Jasmine was able to help me out with. The process was smooth and quick. Jasmine and the whole team was very professional and courteous and easy to talk to and answered every question that I had. She also called to check up on me making sure I received everything I needed. I definitely recommend Jari Santiago State Farm team."

Billy Belmonte

April 27, 2023

1  out of  5 rating by Billy Belmonte
"Incompetent, totally unprofessional and no customer service. They left me the day of a scheduled closing without a policy that we were working on for several weeks. I didn't know anything until I called their office directly the day of the closing and was told that they would not have the policy. They assured me repeatedly that it would not be a problem and everything would be on schedule. Their agent "Jasmine" was included on all email chains throughout the entire process with the lenders. They unapologetically never contacted me, no email, no phone, no text. Nothing. When I called to speak to Jari, I was told that she doesn't take phone calls and would be unavailable indefinitely. This experience has cost me tremendously. Please, please, please. Do yourself a favor and shop around. Total disaster."

Miguel Gutierrez

April 18, 2023

5  out of  5 rating by Miguel Gutierrez
"(Translated by Google) I liked the way he explained everything to me, he went through a medium step, a lot of confidence that (Original) Me gustó la forma cómo me esplico todo pasó por paso medio mucha confianza que"

Isiah Carbone

March 16, 2023

5  out of  5 rating by Isiah Carbone
"Very helpful, Great customer service with rep jasmine.Helped me get a quote and finalize a rate that met my needs.Thanks again."

Claudia Nina

March 13, 2023

5  out of  5 rating by Claudia Nina
"Jari and her staff were very professional and helpful. Made me feel super comfortable and explain all the details for my car insurance. Thank you again Jari, will definitely see me again. 🙏🏽"

Erin Castellano

March 6, 2023

5  out of  5 rating by Erin Castellano
"Really helped us achieve affordable insurance, was extremely patient and helpful. Thank you!"

Fatima Taveras

February 27, 2023

5  out of  5 rating by Fatima Taveras
"(Translated by Google) Excellent customer service (Original) Excelente atención al cliente"

Lewis lu

February 24, 2023

5  out of  5 rating by Lewis lu
"Excellent customer service. Information, knowledge, and attention to every single question. I do recommend that every household has home insurance. Things happen when you expect less."

GRAVEYARD KILLER

February 24, 2023

5  out of  5 rating by GRAVEYARD KILLER
"THIS IS AN OUTSTANDING COMPANY WITH FANTASTIC AGENTS. IN ADDITION, I REALLY APPRECIATE THE OUTSTANDING CUSTOMER SERVICE GIVEN TO ME FROM JASMINE"

Jose Reynoso

February 7, 2023

5  out of  5 rating by Jose Reynoso
"(Translated by Google) Jari is the best. care is unique (Original) Jari es la mejor . El cuidado es único"

roshondakkdjrgticnr jonmsmsjenes

February 4, 2023

5  out of  5 rating by roshondakkdjrgticnr jonmsmsjenes
"The employee name jasmine gave a excellent service and answered all my questions. Thank u"

Alberto Rodríguez

February 3, 2023

5  out of  5 rating by Alberto Rodríguez
"I was looking for car insurance and after having such a hard time I googled State Farm and jari santiago on 204 and Broadway came up. Best decision I made. Came in to get car insurance and after she explained everything I was able to protect my family with life insurance . This was the best experience . You need insurance go there"

Aquilea Guante

January 24, 2023

5  out of  5 rating by Aquilea Guante
"(Translated by Google) I am very satisfied with the service of Miss Pamela very nice and efficient (Original) Estoy muy satisfecho con el servicio de la señorita pamela muy agradable y eficiente"

Tdany

January 18, 2023

5  out of  5 rating by Tdany
"Jasmine was very helpful and professional."

Luis rodriguez

January 18, 2023

5  out of  5 rating by Luis rodriguez
"(Translated by Google) I had a situation and I went to the state farm office where I was attended by Miss Yary Santiago, who I personally and professionally congratulate for the treatment and facilities provided...office 204 Broadway ny.ny (Original) Se me presento una situación y me presente a la oficina state farm donde me atendió la srita Yary santiago la cual felicito de manera personal y profesional por el trato y las facilidades brindadas ..oficina 204 Broadway ny.ny"

Joel Joel

January 5, 2023

3  out of  5 rating by Joel Joel
"(Translated by Google) I liked the location where they are located and the good treatment (Original) Me gusto la locación donde están ubicados y el buen trato"
Profile photo of Raul Trinidad

Raul Trinidad

January 4, 2023

5  out of  5 rating by Raul Trinidad
"(Translated by Google) I will always be grateful to this company and its staff for their distinguished treatment that they have always given me, especially Jari and Pamela. (Original) Siempre estaré agradecido de esta compañía y su personal por su trato distinguido que siempre me han brindado, especialmente jari y Pamela"

Rodrigo Martinez

January 3, 2023

5  out of  5 rating by Rodrigo Martinez
"the best work staff in the office and they explain everything and they helped me a lot to get my car insurance, if you need help they are the best"

Miguel Aguilar

December 29, 2022

5  out of  5 rating by Miguel Aguilar
"I like the hospitality and the information that I get. I appreciate the communication and honesty from my agent Gianni. She’s very knowledgeable. I appreciate the help"

money chaser

November 19, 2022

5  out of  5 rating by money chaser
"Jasmine has a nice soul she try to find the best option for you and willing to help you in all means seem like a beautiful person thanks again from your local customer M.fitz"

Derek Perez

November 11, 2022

5  out of  5 rating by Derek Perez
"Jazmine was very helpful! Good communication and great experience overall."

janilsa salazar

October 20, 2022

5  out of  5 rating by janilsa salazar
"Jasmine was extremely helpful and professional, she explained everything very well!"

Kelvin Zayas

October 20, 2022

5  out of  5 rating by Kelvin Zayas
"Great experience with the staff. Jasmine was fantastic and extremely helpful throughout the entire insurance process."

EMANUEL OWENS

October 7, 2022

5  out of  5 rating by EMANUEL OWENS
"How do I start , omfg next to the definition of customer service is Dolly picture . She’s very welcoming , honest and patient. In a world of people always trying to get over on you she one of the few goods ones we have out here . Huge asset to the state farm team ."